Privacy Policy

Katsaros Build is the trading name of Katsaros Group Pty Ltd, a private company incorporated in Australia (ABN 18 695 331 867). In this policy, "we", "us" and "our" refer to Katsaros Group Pty Ltd.

This company works in association with MEGP Industries Pty Ltd, the licensed building company responsible for construction works.

We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

The personal information we collect depends on how you engage with us. It may include:

We collect information directly from you and, with your consent, from third parties acting on your behalf. Channels include:

• •Enquiry forms on this website
• •Phone calls, email correspondence and meetings
• •Site visits and walk-throughs
• •Documents provided by your architect, designer, building surveyor or planning consultant
• •Public records (council planning portals, heritage registers, title searches) where relevant
• •Vercel Analytics and Speed Insights, which collect anonymised website traffic data

We use personal information to:

• •Respond to enquiries and prepare a meaningful proposal
• •Conduct preliminary site assessments and feasibility advice
• •Coordinate with MEGP Industries Pty Ltd and consultants involved in your project
• •Prepare contracts, variations and progress claims under the building contract
• •Manage construction, ordering, scheduling and trade coordination
• •Comply with our obligations under the Domestic Building Contracts Act 1995 (Vic), the Building Act 1993 (Vic), and other applicable law
• •Improve our website and the way we communicate with prospective clients

We may disclose personal information to:

• •MEGP Industries Pty Ltd, the licensed building company performing construction works in association with us
• •Your architect, designer, engineer, building surveyor, planning consultant or other professional advisers
• •Suppliers, subcontractors and trades engaged on your project
• •Local councils, the Victorian Building Authority, heritage authorities and other regulators where required
• •Our insurers, legal advisers and accountants
• •Government agencies where required by law (for example warranty insurance providers, the ATO)

We do not sell or rent personal information. We do not disclose your identity, address or project details for marketing purposes without your express consent.

We may photograph completed works for our portfolio, website, blog and editorial submissions. Recognisable interiors and exteriors of private homes are only published with the owner's written consent, and we anonymise locations on request.

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Our measures include access controls, encrypted cloud storage, secure email, and secure disposal of records that are no longer required.

We retain records for as long as necessary to deliver the project, meet our legal and warranty obligations, and respond to disputes. Building records are typically retained for at least ten years from the date of practical completion, in line with statutory warranty periods in Victoria.

You may:

• •Request access to the personal information we hold about you
• •Request correction of information that is inaccurate or out of date
• •Withdraw consent for marketing communications at any time
• •Make a complaint about how we have handled your information

To exercise any of these rights, please contact us using the details in section 12 below.

Our website uses minimal cookies. We use Vercel Analytics and Speed Insights to understand how visitors use the site and to improve performance. These tools collect aggregated, de-identified data; we do not run Google Analytics, Meta Pixel or third-party advertising tags on this site. You can clear or block cookies through your browser settings.

Our website may contain links to third-party sites, including local council planning portals, the Victorian Building Authority, Heritage Victoria, and our suppliers. We are not responsible for the privacy practices of those external sites.

Privacy queries, access requests and complaints can be sent to Katsaros Group Pty Ltd, 242 Sydney Road, Brunswick VIC 3056, by email at office@katsarosbuild.com.au, or by phone on +61 411 054 611.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

We may update this policy from time to time. Material changes will be reflected on this page with a revised "last updated" date.